Program Manager, Enterprise Product & Platform

Great Day Improvements - Director, Enterprise Technology Portfolio & Delivery (Remote)

Company Overview

In the 13 years since its founding, Great Day Improvements, LLC has grown rapidly toward its vision of becoming one of the largest home improvement companies in the U.S. Headquartered in Twinsburg, Ohio, Great Day Improvements is a $1.5 billion, vertically integrated, direct to consumer provider of premium home improvement products.

The company’s family of brands includes Patio Enclosures®, Champion Windows and Home Exteriors®, Universal Windows Direct®, Apex Energy Solutions®, Stanek Windows®, Hartshorn Custom Contracting, Your Home Improvement Company, K Designers, Leafguard®, Englert®, and The Bath Authority.

With an expanding workforce of more than 4,800 employees across 130 metropolitan markets throughout the US, Great Day Improvements ranks among the top home improvement companies nationwide and one of the fastest growing private companies in America.

Summary

The Program Manager, Enterprise Product & Platform is a delivery leader within the ETI team responsible for overseeing and integrating multiple related projects running in parallel under a single program umbrella. This role is responsible for program-level outcomes while ensuring that concurrent workstreams with shared infrastructure, dependencies, and stakeholders are coordinated, sequenced, and governed as a unified whole.

The Program Manager defines the program architecture, manages interdependencies across parallel project tracks, and ensures that delivery sequencing, shared resource allocation, and integrated risk management support the broader enterprise objective the program is designed to achieve. This role operates at the intersection of strategy and execution translating executive intent into a coordinated, multi-project delivery model that produces compounding business value across the life of the program.

This is an individual contributor role that operates with a high degree of autonomy. The Program Manager exercises indirect influence over project managers and delivery teams embedded within the program, providing direction, escalation support, and cross-team coordination without formal supervisory authority. Issues requiring portfolio-level trade-offs, resource conflicts, or escalation beyond the program are raised to the Director

Location: Remote, United States; strong preference for candidates located in the Eastern Time Zone

Salary Range: $90,000 - 120,000

This salary range represents a good faith estimate of the compensation for this position. Actual compensation may vary based on education, experience, knowledge, skills, abilities, internal equity, and alignment with market data

Program Architecture & Integrated Planning

• Apply Enterprise Technology PMO methodology and governance standards to structure the program: projects, parallel workstreams, sequencing, and shared delivery infrastructure.
• Develop and maintain an integrated program plan covering cross-project dependencies, critical path, and shared milestones
• Operate within the governance cadences, reporting formats, tooling, and escalation paths defined by the Director, Enterprise Technology Portfolio & Delivery.
• Identify shared components (platforms, integrations, data pipelines) and ensure they are built once and reused across workstreams.
• Coordinate parallel-path projects to prevent integration gaps, rework, or conflicting technical decisions.

Program Delivery

• Maintain accountability for program health, quality, and outcomes across all constituent projects.
• Monitor and resolve cross-project risks, issues, and dependency conflicts.
• Drive integrated go/no-go decisions for milestones spanning multiple workstreams or requiring coordinated releases.
• Conduct root-cause analysis on systemic delivery challenges and implement program-wide corrective actions.
• Drive delivery accountability across internal teams and external partners for cross-workstream deliverables.
• Coordinate readiness assessments, deployment plans, and change management activities across projects.

Stakeholder Engagement

• Serve as the program-level point of contact, delivering unified status, risk, and decision-support reporting within Enterprise Technology PMO reporting standards.
• Contribute program data to the Director’s consolidated portfolio dashboard, ensuring accurate and timely inputs for executive reporting.
• Facilitate alignment on program direction, scope changes, and priority trade-offs among project teams and business stakeholders.
• Escalate portfolio-level conflicts, resource trade-offs, or decisions beyond program scope to the Director for resolution.
• Partner with ETI leadership on capacity planning and sequencing across the program lifecycle.

Portfolio and Governance Alignment

• Execute program delivery in full compliance with Enterprise Technology PMO methodology, governance standards, and project lifecycle requirements set by the Director.
• Provide accurate, timely program data (financials, KPIs, risk posture, resource needs) to support the Director’s portfolio-level reporting and decision-making.
• Ensure KPIs and business value definitions are documented at program initiation per EPMO standards and tracked through post-implementation review.
• Lead post-implementation reviews at the program level and share findings with the Director to inform enterprise delivery practices.
• Identify and surface governance gaps or improvement opportunities to the Director.

Vendor Coordination

• Manage vendor relationships and SOWs that span multiple projects within the program.
• Ensure contract deliverables, Statements of Work, and assumptions align with ETI standards.
• Drive accountability with vendors through structured checkpoints, performance reviews, and integration planning.

Required Qualifications

• Bachelor’s degree in Business, IT, Information Systems, Project Management, or related field.
• 5+ years of professional experience managing technology projects, including at least 3 years in a formal program management or multi-project leadership capacity.
• Demonstrated experience leading programs with multiple parallel workstreams, shared infrastructure, and interdependent delivery timelines.
• Experience managing enterprise-scale Software Product, digital products, integration, data, or infrastructure programs.
• Ability to design and manage integrated cross-program plans that connect dependencies, sequencing, and shared milestones across multiple teams.
• Exceptional executive-level communication, facilitation, and stakeholder alignment skills.
• Strong analytical capabilities, including program-level KPI development, consolidated risk management, and portfolio performance analysis.
• Advanced experience with project and program management methodologies (Waterfall, Agile, hybrid).
• Proficiency with project and portfolio tools (Smartsheet, MS Project, Jira, etc.)

Preferred Qualifications

• PMP, PgMP, or equivalent program management certification.
• Agile or scaled Agile certification (SAFe, PMI-ACP, ScrumMaster).
• Experience with tier-1 ERP systems (e.g., Microsoft Dynamics F&O, SAP, Oracle).
• Experience in mid-to-large scale technology organizations, preferably within multi-brand or multi-market environments.
• Understanding of data governance, analytics, IT operations, or systems development practices.
• Experience with organizational change management and enterprise adoption strategies spanning multiple concurrent initiatives.
• Experience using AI tools and large language models (LLMs) to accelerate program documentation, risk identification, stakeholder communication, and process efficiency.

Competencies

• Strategic Thinking: Connects program/project execution to enterprise outcomes.
• Influence & Negotiation: Gains alignment across leaders and teams.
• Execution Excellence: Drives disciplined delivery on complex initiatives.
• Analytical Insight: Uses data, KPIs, and portfolio metrics to guide decisions.
• Navigating Ambiguity: Creates structure in uncertain or rapidly changing contexts.
• Coaching & Leadership: Uplifts delivery capability across the PM function.

Success Measures

• 90% of assigned projects delivered within approved timelines and scope.
• KPI and business value definitions documented during project initiation and reviewed post‑
• Project reporting is transparently and consistently reflected in enterprise portfolio dashboards.
• Demonstrated adherence to ETI delivery standards, confirmed through periodic project reviews.
• Escalations to the Director are timely, well-framed, and supported by clear data and recommended options.

GDI is an Equal Employment Opportunity Employer

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