Director, Enterprise Project Management Office

GDI - Director, Enterprise Project Management Office

At Great Day Improvements, strong project management is central to operational success. The Director, EPMO, guides the project portfolio and shapes how work is planned, prioritized, and delivered across the enterprise. The role develops a project and portfolio management vision that aligns with company objectives and turns strategy into executable plans.

As a key member of the leadership team, this role works closely with senior management to connect strategic priorities with actionable roadmaps. The Director defines and applies methodology, governance, and structure for projects, with particular focus on business applications (ERP, CRM, and related platforms) and product development.

A core responsibility of this position is to work with stakeholders to identify expected business value and define KPIs for each project. The Director tracks performance against those KPIs, reports them in a clear and organized manner, and uses this data to guide decisions on scope, resources, and sequencing.

The position builds discipline around portfolio planning, improves project success rates, and supports better resource use across teams. Through consistent methods, clear communication, and strong analytical skills, this role reduces project risk, improves cost control, and delivers visible progress on the project agenda that supports the business.

Strategic Leadership

• Create and maintain the enterprise project and portfolio management strategy, including standards, governance, KPIs, approval processes, and required documentation.
• Translate company objectives into actionable roadmaps with clear sequencing, dependencies, and measurable outcomes.
• Partner with senior leadership to evaluate business cases, define ROI expectations, and ensure the right work is prioritized at the right time.
• Work with senior leadership to align the project portfolio with business priorities, financial plans, and capacity constraints.
• Develop a change management structure that supports adoption, readiness, training, and business engagement for all major initiatives.
• Establish a culture of disciplined execution where project teams understand expectations, operate with consistency, and deliver with transparency.

Project and Portfolio Management

• Lead the enterprise project methodology throughout the project life cycle.
• Own the project intake process, ensuring all requests include defined scope, business case, KPIs, stakeholder alignment, and resource requirements.
• Create integrated project plans that cover scope, cost, timelines, risks, quality, issues, and communication needs, with a clear link to agreed KPIs.
• Oversee execution by assigning work, monitoring completion of key tasks, coordinating cross-team dependencies, and providing structure for issue resolution and change control.
• Direct portfolio level reporting on milestones, dependencies, risks, financials, and KPI performance across all enterprise technology projects.
• Monitor project and portfolio performance, compare actuals to plans, and highlight gaps with clear options for corrective action.
• Manage project and portfolio risk by identifying, analyzing, and addressing risks throughout the life cycle, including escalation to leadership when needed.
• Lead the closing process, including formal sign-off, team and vendor assessment, resource release, documentation archiving, and post-implementation reviews within 30 to 60 days of deployment.
• Present enterprise project and portfolio status, including KPI performance, to the steering committee and executive leadership on a regular cadence.
• Act as the project manager for select initiatives, stepping in during capacity constraints, staffing gaps, or when added structure and hands-on leadership are needed to keep high-priority or complex projects on track and aligned to scope, timing, and business outcomes.

Program and Portfolio Oversight

• Lead enterprise portfolio management, including prioritization, sequencing, capacity planning, and governance standards.
• Maintain the enterprise project governance model with approval gates, documentation requirements, KPI expectations, and a consistent steering committee cadence.
• Develop and maintain portfolio dashboards that clearly track milestones, dependencies, risks, financials, and business outcomes.
• Facilitate leadership reviews that drive decisions, remove blockers, and ensure progress against strategic priorities.
• Manage vendor performance and deliverables across key programs and projects.
• Conduct quarterly portfolio health reviews to evaluate schedule integrity, scope stability, resourcing, vendor performance, and value delivered.
• Enforce consistent use of approved tools, templates, and collaboration platforms, eliminating informal or shadow processes.

Stakeholder Engagement and Communication

• Lead structured communications with executives and department leaders, ensuring clarity around status, risks, decisions, dependencies, and KPIs.
• Provide regular project and portfolio status updates to key stakeholders and department heads through written communication and structured meetings.
• Present portfolio updates and KPI insights in a concise, business-oriented manner that drives decision-making.
• Ensure cross-functional teams stay aligned on expectations, impacts, and timelines throughout the project life cycle.

Vendor and Partner Management

• Manage vendors supporting portfolio projects, including oversight of deliverables, staffing, timelines, and budget adherence.
• Ensure vendor work aligns with internal standards and fully integrates into the enterprise portfolio.
• Hold vendors accountable to contractual commitments, scope, and quality expectations.

• Bachelor’s degree in Business, Project Management, Information Systems, or a related field.
• Minimum of 10 years of experience in project management, with at least 5 years in a leadership role in PMO, EPMO, or portfolio management.
• Significant experience leading complex ERP and CRM projects, including implementation, enhancement, and upgrade efforts.
• Experience managing product development or software development projects with structured delivery methods.
• Proven success delivering large, cross-functional projects on time, within budget, and within scope.
• Strong knowledge of project and portfolio management methodologies, tools, and practices (for example, PMP, Agile, Scrum, etc.).
• Familiarity with multiple SDLC methodologies and how to apply them appropriately.
• Strong analytical and problem-solving skills, including comfort with KPI, financial, and ROI-based analysis.
• Ability to manage multiple priorities in a fast-paced environment and bring structure to ambiguous work.
• Ability to translate business needs into structured project charters, plans, and measurable outcomes.
• Clear, direct communication style with strong presentation skills and the ability to work effectively with senior leadership and business stakeholders.
• Experience with project and portfolio management tools and collaboration platforms.

Preferred

• Master’s degree in Business, Information Systems, or related field.
• Certified Project Management Professional (PMP) or similar certification.
• Extensive experience with Microsoft Dynamics F&O, SAP, Oracle or other tier 1 ERP systems, including structured implementation and upgrade methodologies.
• Experience in systems implementation, development, operations, maintenance, and support within a large or publicly traded company.
• Experience with data management practices, including data governance, data warehousing, and reporting.
• Knowledge of system analysis, design, programming, documentation, and IT control practices (ITGC/SOX).

Competencies

• Driving Results: Establishes clear expectations, tracks performance, and holds teams accountable for outcomes.
• Fact-Based Management: Synthesizes information from multiple sources and makes decisions grounded in data.
• Coaching and Developing Others: Invests time in developing team capabilities through feedback and support.
• Leadership Communication: Builds shared understanding of goals and priorities through clear, consistent communication.
• Process Management: Uses systematic approaches to make workflows more effective, efficient, and adaptable.
• Organizational Savvy: Understands formal and informal structures and navigates them effectively.
• Delegating: Assigns work with clear objectives, context, and expectations to build ownership in others.
• Team Building: Encourages collaboration so teams can achieve outcomes that individuals could not reach alone.
• Decisiveness: Makes timely decisions and takes appropriate action despite incomplete information.
• Focus: Maintains high standards for quality and integrity in all work.
• Information Seeking: Looks for relevant data, asks questions, and scans for opportunities and risks.
• Planning and Priority Setting: Defines priorities, plans work, and sequences tasks to achieve objectives.
• Communicating: Provides clear, concise information that supports understanding and follow through.
• Negotiating: Identifies key interests and works toward practical, mutually acceptable solutions.

Success Measures

• At least 90% of Tier 1 and Tier 2 projects delivered on or before approved go-live dates, within 5% of the approved budget, and in line with agreed scope.
• Business value, ROI, and KPIs documented at approval for all Tier 1 and Tier 2 projects, with the project considered successful when the defined ROI and KPIs are met in the post-implementation review.
• A single, consolidated portfolio dashboard delivered monthly to leadership with clear status, risk, and decision needs.
• Material reduction in rework, scope drift, and unplanned resets across the portfolio.
• Consistent adoption of governance, templates, and methodology across nearly all enterprise projects.
• All Tier 1 projects and at least 90% of Tier 2 projects are operating within the EPMO methodology and governance model, confirmed through periodic project reviews.

Company Overview

In the 13 years since its founding, Great Day Improvements, LLC has grown rapidly toward its vision of becoming one of the largest home improvement companies in the U.S. Headquartered in Twinsburg, Ohio, Great Day Improvements is a $1.5 billion, vertically integrated, direct to consumer provider of premium home improvement products.

The company’s family of brands includes Patio Enclosures®, Champion Windows and Home Exteriors®, Universal Windows Direct®, Apex Energy Solutions®, Stanek Windows®, Hartshorn Custom Contracting, Your Home Improvement Company, K Designers, Leafguard®, Englert®, and The Bath Authority.

With an expanding workforce of more than 4,800 employees across 130 metropolitan markets throughout the U.S. and Canada, Great Day Improvements ranks among the top home improvement companies nationwide and is one of the fastest growing private companies in America.

At Great Day Improvements, technology drives how the company grows, operates, and serves customers. The Director, Enterprise Project Management Office (EPMO) leads the enterprise project and portfolio management function and turns it into a practical driver of business performance. The scope spans business applications such as ERP and CRM, product development initiatives, and other cross-functional projects. The position brings structure to complex work, defines clear expectations, and builds transparency around project results. The Director works across product, applications, infrastructure, data, and security so the right work moves forward at the right time and with clear measures of value.

GDI is an Equal Employment Opportunity Employer

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