Champion Windows - Production Support Specialist
As a Production Support Specialist, you will work with reviewing sales contracts, field work orders, field measure sheets, field labor bills, and be responsible for accurately parring and ordering jobs.
· Contract Accuracy and Order Processing
o Accurately review and par sales contracts using measurement forms
o Enter all new, service and/or warranty installation orders into the Champion ordering system
o Verify the accuracy of information from contracts and measurement technicians before submitting orders for production
· Document Management
o Upload all relevant documents to the customer in Champion’s database
o Ensure all documentation is complete and accessible
· Customer Records Management
o Organize and maintain detailed customer records
o Ensure customer records are up-to-date and accurate
· Additional Duties
o Perform other related tasks as assigned by management
· High school diploma or GED equivalent
· 3 years of customer service experience
· 2 years of Material ordering experience
· Experience in the home improvement industry a plus
· Proficient in using computers and navigating various software applications
· Ability to work independently and adhere to key performance
· Strong attention to detail and accuracy
· Excellent written and oral communication skills, including phone skills
Champion Window is an Equal Employment Opportunity Employer
If you need assistance with completing the online application due to a disability, please contact Champion Window.
Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.
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Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.
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