Employee Experience Specialist

LeafGuard - Employee Experience Specialist

Our Employee Experience Specialist is the primary point of contact for and provides critical support to candidates, hiring managers, and internal HR and business stakeholders to provide a world-class onboarding experience for newly hired employees. They are responsible for ensuring the timely execution and completion of a seamless onboarding workflow for each new employee.

• Responsible for the onboarding process of new employees ensuring timely execution and completion of a seamless workflow, providing a great experience for new employees and a smooth start into their roles.
• Handle new hire orientations and onboarding plans in assigned area-first day paperwork, training, educating new hire on HR policies, internal procedures, benefits, regulations.
• Serves as the primary point of contact during candidates onboarding proactively communicating onboarding expectations and requirements needed prior to the candidates’ start date.
• Communicate effectively as the liaison between supervisors, new hires, and HR department
• Complete pre-employment processing for new hires including any required forms and I-9 documentation.
• Continuously identify and implement ways to improve the onboarding experience by engaging with employees and bringing perspective on best practices
• Initiates and schedules pre-employment onboarding activities including background checks, reference checks and drug screens
• Provide guidance and support to new employees as they navigate their roles, company culture, and organizational structure.
• Collect feedback from new employees to continuously enhance the onboarding experience and address issues and concerns.
• Manages electronic new hire Onboarding system (iCIMS) make improvements recommendations to HR leadership.
• Acts as a subject matter expert and makes recommendations on how to improve process efficiency
• Ensure employee termination in systems is smooth and complete, follow-up via Exit Survey when necessary

Skills, Knowledge, and Abilities:
• Bilingual English-Spanish preferred but not required.
• Strong attention to detail, and solid computer experience
• Self-starter with minimal supervision.
• Excellent communication, interpersonal, and problem-solving skills.
• Exhibit strong organization and follow through skills, excellent verbal and written communication skills as well as interpersonal skills.
• Ability to work in a fast-paced environment

Education and Experience:
• Degree in Human Resources, Business Administration, or related field a plus not required
• 3+ years of experience in similar HR roles.

LeafGuard is an Equal Employment Opportunity Employer

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