Call Center Representative

K-Designers Home Remodeling Leader - Call Center Representative

Are you searching for a part-time job with full-time pay?  If you're excited about joining a growing industry-leading organization that's part of a $1Billion company, this might be the perfect opportunity.  With the right qualifications, you could earn hourly pay plus commission pay, and potentially earn up to $40,000 to $70,000 annually.  The best part?  Flexible part-time hours Monday through Friday or Friday to Tuesday (Sundays are required).  We are currently hiring part-time positions with potential full-time opportunities for top performers.  You'll be speaking with people to schedule appointments for in-home estimates for home improvement.  

Great people skills, a positive, cheerful attitude, and good computer skills are essential.  We value teamwork and collaboration, so if you are a good fit, you'll work with a great team!  Additionally, being dependable and eager to learn from the best is crucial.  If you think you're a good fit, apply now.  We look forward to hearing from you!  See more details below!

· Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department.

· Provide an exceptional customer experience with each call.

· Accurate entry of customer’s information into our database to set each appointment.

· Make outbound calls to potential customers as necessary for various follow-up initiatives.

· Additional administrative duties as required.

* 1-3 years’ experience working in a call center/customer care environment (preferred) 

* Excellent customer service, both written and verbal

* Excellent typing and grammar skills

* Process focused - structure and consistency is key

* Great attention to detail and strong project management skills

* The ability to successfully work as part of a team and autonomously

* Appointments Plus/CRM knowledge is a plus

Job Type: Part-time

Work Location: In person

K-Designers is an Equal Employment Opportunity Employer

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