Selling Sales Manager

Your Home Improvement Company - Selling Sales Manager

As the Selling Sales Manager (SSM), you will be responsible for driving sales performance and achieving metrics within the branch. This role involves hiring and managing a team of Sales Representatives, assigning leads, providing on-the-ground coaching, and resolving customer issues. The SSM will foster a high-energy, results-oriented environment to maximize branch productivity and customer satisfaction.

• Achieve and exceed branch sales targets and performance metrics, including but not limited to staffing, yield and net bookings.
• Hire, manage, train, mentor, and motivate Sales Representatives to enhance their sales skills and overall performance.
• Assign leads to Sales Representatives based on experience and territory, ensuring equitable distribution for maximum effectiveness.
• Conduct ride-alongs with Sales Representatives to provide real-time coaching, feedback, and support.
• Oversee and facilitate cleanup of customer holds and resolve issues with upset customers, ensuring a positive resolution.
• Analyze sales data and performance metrics to identify trends, opportunities for improvement, and areas for coaching.
• Organize and lead regular sales meetings to discuss performance, share best practices, and foster team collaboration.
• Collaborate with marketing and operations teams to ensure alignment with branch goals and customer needs.
• Other Duties as assigned by Territory Sales Manager.

Skills, Knowledge, and Abilities:
• Strong leadership and team management skills with the ability to inspire and motivate sales personnel.
• Excellent communication and interpersonal skills, both written and verbal.
• Proven track record of achieving sales goals and metrics.
• In-depth knowledge of sales techniques, customer relationship management, and territory management.
• Strong analytical and problem-solving skills, with the ability to interpret data effectively.
• Proficiency in CRM software and sales analytics tools.
• Ability to adapt coaching styles to meet the diverse needs of Sales Representatives.

Education and Experience:
• Minimum of 3 years of experience in sales management or a similar role, with a demonstrated record of success.
• Experience in direct sales and team leadership is highly preferred.

Physical Requirements:
• Ability to travel within the branch territory, including conducting ride-alongs with Sales Representatives.
• Must be able to operate standard office equipment and engage in extensive verbal communication.
• Ability to sit for extended periods and perform tasks in various environments, including on-site customer visits.

This role offers a unique opportunity to be at the heart of our organization's operations, contributing to its success through efficient administrative support, effective management of office resources, and fostering a connected and cohesive team environment across different sites. If you thrive in a dynamic environment and possess the skills and experience outlined above, we encourage you to apply and become a valued member of our team.

Your Home Improvement Company is an Equal Employment Opportunity Employer

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