Human Resources - Benefits/Total Rewards Specialist

Great Day Improvements - Human Resources - Benefits/Total Rewards Specialist

The Human Resources - Benefits/Total Rewards Specialist will play a pivotal role in supporting benefits administration and other aspects of Total Rewards, ensuring accuracy, understanding of financial matters, precise and accurate data reconciliation, and adeptness in data analysis. The ideal candidate will possess strong data analytics skills, excellent communication abilities, meticulous attention to detail, and the capability to manage multiple tasks effectively. In addition to strong benefits support, the role will involve tasks such as compensation analysis, payroll support, M&A support, and contributing to the development and implementation of Total Rewards strategies.

Essential Duties and Responsibilities: (Must be able to perform the essential functions of this position with or without reasonable accommodation)

· Serve as a key point of contact for benefits support across all Great Day brands, assisting employees with inquiries and monitoring the benefits distribution email inbox.

· Respond promptly to benefits-related inquiries from managers and employees, addressing questions regarding plan provisions, enrollment, status changes, and other general inquiries.

· Maintain organized employee benefits filing systems and accurately enter benefits changes into HRIS, working closely with the Director of HR, Payroll, and Accounting.

· Perform detailed data analysis to monitor and evaluate the effectiveness of the total rewards programs. Utilize statistical and financial models to predict trends and outcomes.

· Reconcile benefits-related data with high accuracy and precision, ensuring all financial transactions related to total rewards are accounted for correctly.

· Identify discrepancies in data and financial statements related to compensation and benefits. Work collaboratively with Director of HR, Payroll, and Accounting to resolve any issues swiftly and accurately.

· Administer and manage open enrollment and new hire benefit enrollment processes, addressing employee questions and distributing enrollment materials.

· Regularly reconcile statements from benefit vendors, ensuring charges and credits are accurate and reflect the agreed-upon terms. Ensuring the accuracy of monthly premium statements for group insurance policies and maintain statistical data related to premiums, claims, and costs.

· Enhance data integrity and security by implementing and maintaining robust data management and confidentiality protocols.

· Assist in the administration of COBRA paperwork.

· Assists in annual surveys, and governmental reporting (EEO-1, Multiple Worksite Reports, etc.) as required.

· Generate necessary reports for allocation and billing charges, conducting quality checks of benefits-related data.

· Ongoing maintenance, audit, and entries of ACA 1095’s with HRIS.

· Processing monthly vendor billing to ensure accuracy.

· Manage FMLA/STD/LTD administration and claims, tracking and ensuring the submission of correct paperwork.

· Work closely with the Safety Manager and Director of HR to submit worker’s compensation claims, ensuring accurate completion and submission of injury reports and OSHA 300 logs.

Job Behavior Factors

1. Communication:

Able to use active listening skills or attend to non-verbal cues to better understand others’ perspectives, behaviors or motivation; able to empathize with others’ needs and respond sensitively; able to use good judgment to successfully respond to objections.

2. Initiative:

Able to generate and explore different, creative, imaginative or unique approaches to problem-solving; able to challenge conventional practices, adapt old methods for new uses, and seek continuous improvement in procedures.

3. Professionalism:

Able to remain calm and professional through stressful or ambiguous circumstances; able to objectively and calmly interpret information, solve problems, and meet tight deadlines in difficult circumstances; able to help others manage stress.

4. Teamwork:

Able to show team spirit and treat team members with cooperation and respect; able to share useful information with team members; able to support and comply with team or management’s decisions.

· Bachelor's degree in Human Resources, Business Administration, or related field preferred; relevant experience may be considered in lieu of a degree.

· Proficiency in HRIS systems – ADP Workforce Now a plus.

· Proven experience in HR with a strong focus on benefits administration, data analysis, and financial reconciliation.

· Experience with building vendor relationships a plus.

· Strong understanding of benefits regulations and compliance requirements.

· Excellent communication, organizational, and time management skills.

· Ability to maintain confidentiality and handle sensitive information with discretion.

· Detail-oriented with a commitment to accuracy and quality.

· Ability to work effectively both independently and collaboratively within a team.

Skills:

· Communicates effectively by writing clearly and informatively with a high level of sophistication and varies writing styles to meet the needs of internal and external customers.

· Establishes long-range objectives and specifies the strategies and actions to achieve them.

· Excellent organization, attention to detail and time management.

· Identifies complex problems and reviews related information to develop and evaluate options, and implement solutions while using logic and reasoning to identify strengths and weaknesses of alternate solutions, conclusions or approaches to problems.

· Gives full attention to others by actively listening to what they are saying, taking the time to understand their points of view, asking questions as appropriate, and not interrupting at inappropriate times.

· Excellent interpersonal skills and an approachable, friendly, and welcoming personality.

· Provides excellent judgment and decision-making skills by considering the relative costs and benefits of potential actions, and choosing the most appropriate one.

GDI is an Equal Employment Opportunity Employer

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